Redesigning Digital Platforms to Connect Researchers and Industry

Challenge

The University of Melbourne’s Research Faculty needed to improve the way people accessed research information online. Their websites were difficult to navigate, making it hard for students, academics, and industry partners to find what they needed. They wanted a smoother, more engaging digital experience to attract graduate researchers, showcase academic expertise, and promote research commercialization opportunities.

Approach

We worked closely with the University of Melbourne for over nine months, embedding our team within the university to understand their challenges and design better solutions. 

We took a research-driven approach, mapping out user needs and behaviors to design intuitive, accessible, and future-proof platforms. Through in-depth user research, journey mapping, and iterative testing, we refined every aspect of the digital experience—from clear navigation and responsive UI to seamless content structure and stakeholder engagement—delivering websites that truly support the university’s mission in research and education.

Project Focus

Behavioural Research

Digital Product Design

Strategic Design

Outcomes

Our work led to the successful redesign of three key University of Melbourne websites:

Graduate Research

Created a streamlined resource hub to help students understand their options and apply with confidence.

Find an Expert

Improved the directory for discovering university researchers, making it easier for media, businesses, and academics to connect.

Research Commercialisation

Built a platform that promotes the university’s commercial partnerships, intellectual property opportunities, and entrepreneurial projects.

Impact

The improved websites made it much easier for users to find what they needed, leading to:

  • More student inquiries and applications through the Graduate Research site.
  • Increased traffic and connections via Find an Expert, helping academics engage with industry and media.
    Stronger industry interest in research partnerships through the Research Commercialisation platform.

By focusing on user needs and smart design, Behavjor helped the University of Melbourne create digital experiences that truly support their mission in research and education.